CERA helps planners design, evaluate, and improve emergency response plans through the use of its specialized modeling and simulation tools and its growing library of response process models.

These tools enable quick construction of emergency response processes and rapid configuration of dynamic simulation models.

The models enable exploration of alternative process designs and process management strategies for:

  • Clinical processes
  • Administrative procedures
  • Client transportation
  • Supply logistics

The models accept a wide variety of inputs including:

  • Hours of operation
  • Client volume, arrival rates, surges, lulls
  • Client language requirements
  • Arrival modes (pedestrian, car, shuttle bus, public transportation)
  • Staff and resource availability
  • Time requirements for process operations
  • Percentage of clients requiring special treatment

Dynamic simulation reports on a large number of key performance measures including:

  • Total time in process
  • Queue lengths and wait times for each operation
  • Clinic populations
  • Parking lot utilization
  • Staff utilization          
  • Transportation system utilization and operating costs
  • Inventory levels for supplies 

For more information, contact the Center at